Return & Refund

At By Mona Fares, we are committed to reducing fashion waste and only produce “Made to Order” pieces. Because each piece is made specially to order, we are unable to accept returns or provide refunds once an order has been placed through our website. 

We hope you understand that this policy supports our vision of ethical, sustainable production that aims to eliminate fashion overproduction and waste. 

Please get in touch with our customer support team if you have any questions or concerns about sizing, fabric options, or personalization.